Day in the Cab
www.precisionfarmingdealer.com/articles/5815-being-the-first-responder-to-precision-and-digital-service-calls
Being the First Responder to Precision & Digital Service Calls
February 9, 2024
As the integrated solutions consultant for P&K Equipment, Landon McGarrah essentially serves as the first responder for the Deere dealer’s growing customer base. The 29-year-old explains what his first contact interactions with customers usually entail, and how to handle “extreme” cases.