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Remote Precision Support Offers Personalized Training, Increased Efficiency

GPS Ontario utilizes Trimble's TeamViewer app for Trimble GFX displays to provide remote support.
By Jordan Wallace posted on October 22, 2021 | Posted in Dealer Development, Service & Support

The COVID-19 pandemic gave GPS Ontario the opportunity to use Trimble's TeamViewer as a remote training solution, and it's something the dealership plans to continue post-COVID. When the Trimble GFX display is connected to the internet, the app allows a service technician to see what’s on a farmer’s screen and even push the buttons to configure or calibrate displays remotely.


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Remote Precision Support Saves Time & Money, So Why Aren’t We Doing It?

By Jordan Wallace posted on October 5, 2021 | Posted in Dealer Development, Service & Support

With remote support tools, I can solve problems with precision equipment over the phone in minutes and only bill for that short amount of time, rather than the phone time plus hours of travel to the grower's location. With such a huge time and cost savings, why aren’t more dealerships and their customers choosing remote support?


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Top Directory Listings
Ivy Tech

Ivy Tech Community College, Lafayette Campus

The college offers an associate degree in Applied Science in Agriculture (60 credit hours). Students enrolled in this program may specialize in precision farming technology by selecting up to 15 credit hours in this area and agriculture business, sales and agronomy.
Dakota Precision Ag Center

Lake Region State College - Dakota Precision Ag Center

The college offers an AAS in Precision Agriculture and customized precision ag- related training for agricultural producers, insurance underwriters, equipment dealer and agricultural cooperative employees and others.
HTS Ag

HTS Ag Precision Ag Solutions

Offering training on Ag Leader, Trimble, Reichhardt, Norac and Integris Systems in twice yearly customer training events (spring/fall). Also offering individual training opportunities on any HTS Ag products and SMS software, year round.
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