The next connector we'll look at is the Conxall. These connectors have been used by Raven for close to 40 years for Flow meters and other sensors. I thought they would be easy to find and even easier to order. I was wrong. I have found that all the old brand names I’ve known over the years are not found under the original name anymore. See entire series >>

With the right parts, tools and instructions, you can repair any connection to "as new" status. The following column (the first in a 5-part series, "ID That Connector") will get you on the right path to successful repairs. See entire series >>

I've never been one for the annual Black Friday shopping mayhem that attracts bargain hunters like moths to the commercial flame. But a couple years ago, I was convinced that we needed a new laptop computer, and what better time to purchase one than on the day when prices are seemingly at their lowest.

There is ongoing movement toward more efficient, and ideally more profitable, remote support options. Throughout the last several months, dealers I’ve had the chance to visit have cited telematics as a high priority to increase precision service revenue and performance in the future.