In the sixth and final podcast with AgriSync, Michael Kremer sits down with Casey Niemann, Founder of AgriSync, to discuss technology's role in the customer experience.

In the fifth podcast with AgriSync, we talk about measuring the customer experience. If you can't measure customer experience, you can't manage it. In agriculture, customer experience largely depends on relationships and loyalty.

In today’s Precision Farming Dealer podcast, we share excerpts from my conversation with Jared Field, precision ag field operations manager, and Jeremy Bullington, precision ag support center manager for Greenway Equipment where the two discussed the dynamics of integrating a high-volume of precision hires to include the challenges and concessions needed to ensure a smooth transition.

In the fourth podcast by AgriSync, we talk about what effective communication looks like and then talk about different tactics and techniques when having to deliver adverse news to customers.

In the third podcast with AgriSync, we look at what it takes to provide superior remote support. As ag businesses grow, territories get larger, and customers have more demands, the ability to be physically present for customers becomes increasingly difficult.

In this episode of the Precision Farming Dealer podcast, brought to you by Iron Solutions, host Casey Seymour of Moving Iron LLC and 21st Century Equipment sits down with Robert Saik, CEO of Dot Technologies, which was acquired by Raven after this podcast was recorded.

In the second podcast with AgriSync, we first talk about recruiting and hiring new ag employees and why it can often be so difficult, and then we dive into working with different generations in the workplace.

In the first topic of this podcast, brought to you by AgriSync, we explore the customer experience. What is the customer experience? What is the difference between customer support and the customer experience? Where do you even start when trying to create the customer experience?