40 years in the business – and significant store expansions – refines dealer exec’s view of parts & service’s role during downturns

I spent a day and a half at the Dealership Minds Summit in Madison, Wisconsin in early August. It's an annual program for dealerships -- that I believe will benefit all farmers, too.

The 2024 Dealership Minds Summit, held at the Marriott Hotel & Conference Center in Madison, Wis., on August 6-7, drew a crowd of 219 attendees — including 88 first-timers — from 45 different dealerships across the United States and Canada.