Precision Sales

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Day in the Cab

Independent Dealer Succeeds with Old School Approach to Customer Service

West Enterprises’ 2-man operation leverages expertise & experience to build strong relationships with farmers
Precision specialists often wear many hats — service technician, salesperson, business owner, farmer. The list goes on and on. Bruce West barely has enough closet space for the number of hats (and capes) he wears as owner of West Enterprises, an independent precision ag hardware and software dealer in Erie, Ill.
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Improve Your Customer Service by Recognizing Generational Differences

For as much work as you do on equipment, your people skills are going to be where the rubber hits the road
Taking a one-size-fits-all approach to customers (and employees) will likely leave you frustrated and those you work with dissatisfied. The goal of this article is to help you better understand the differences between the generations you serve — and employ — why they matter, and how you can use that information to build a better business.
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Dealer Data Management Customer Catagories

Progressive Sales Model Requires Dealerships to be Proactive, Not Reactive

Dealers need to embrace technology and early adopters without forgetting about customers who prefer a traditional approach.

Most references to the digital divide have to do with rural connectivity and how easy or difficult it is for farms to maintain internet access. However, Jared Ochs has a different type of digital divide on his mind.


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New AEM Report Quantifies Environmental Benefits of Precision Agriculture

AEM's study, "The Environmental Benefits of Precision Agriculture," examines the impact of various technologies on the production of row crops, broad acre crops, roots and tubers, as well as forage. The data overwhelmingly shows that precision agriculture can have a positive environmental impact in all of these areas.
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Blog

More Thoughts on That Emoji Grain Contract

A recent story has been making the rounds on ag websites about how a Canadian farmer agreed to a grain contract by texting a “thumbs-up” emoji. The farmer received a text message with an image of a grain contract offering to purchase 86 tons of flax for $17 per bushel.
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Current Issue

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Precision Farming Dealer

  • Training Playbook: Redefine Roles & 'Mainstream' Precision Technology
  • Catching Timebombs & Building Credibility with Maintenance Visits
  • Precision Performance Via Fast-Tracked Training, Phone Support & On-the-Farm Equipment
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